Cat Tree Tower – Tall Cat Scratcher, Natural Cat Furniture
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Furniture Placement
- Position your furniture away from direct sunlight, or use blinds or curtains to reduce sun exposure.
- Always set your furniture on a level surface to preserve its balance and structure.
Cleaning & Upkeep
- Regularly wipe down your furniture with a soft, dry, or slightly damp cloth.
- Avoid using harsh chemicals like bleach or ammonia, as these can ruin the finish and damage the wood.
Weight Capacity & Use
- Respect the recommended weight limit for each piece to ensure its durability.
- When moving furniture, lift it instead of dragging or pushing to prevent surface scratches or joint damage.
Preventing Mold & Mildew
- Quickly wipe up any spills to stop moisture from penetrating the wood.
- In areas with high humidity, use a dehumidifier to maintain an ideal moisture balance.
Shipping Cost
We offer free shipping on all orders.
Return Policy
You can return your item within 30 days of the delivery date.
Products must be damaged or broken, in their original condition, and have all tags still attached.
Please Note: Returns are only accepted for items with manufacturer defects or those damaged during shipping.
Step 1: Share Your Specs
Tell us your dimensions, design ideas, materials, and color preferences.
Step 2: We Craft Your Piece
Our team starts production. Typical build time: 7–10 business days (varies by complexity).
Step 3: First Look
We send photos and videos for your initial review.
Step 4: Fine-Tuning
We make adjustments based on your feedback to match your vision.
Step 5: Final Approval
You get final photos/videos to confirm everything is perfect.
Step 6: Pack & Ship
We pack securely and ship your order. Typical delivery: 3–7 business days (depends on destination).
FAQ
Will the product look exactly like the picture?
Because wood grain, color, texture, and craftsmanship naturally vary, the final product will be about 90% like the mockup. We’ll update you at each stage—shaping, sanding, and painting—so you can review and confirm before it ships.
Is your product easy to install?
Most pieces are screw-free. For items like floating shelves or the tree bookshelf, you only need to mount a wall bracket. We include simple, step-by-step instructions by email.
Can I order a custom size or design?
Yes, we do custom work. Send your ideas, sizes, or reference photos, and we’ll design it with you to fit your space and style.
What’s your return/refund policy?
We have a return and refund policy. See full details here.
Do you offer worldwide delivery? How long does shipping take?
We currently ship within Canada via UPS and FedEx. Delivery time depends on your location and order details - check our estimated timeline here